CUSTOMER SERVICE CENTER: WITHIN USA: +1-888-8161811 OUTSIDE USA: +1-954-3060611

EMERGENCY NOTIFICATION VIA WHATSAPP: +57 316 763 6033 assistance@myglobaltravelassist.com

My GLOBAL TRAVEL ASSIST

We invite M&A Global Travel Assist voucher holders to read these General Terms and Conditions before embarking on their trip. On the following pages, you will find the General Terms and Conditions, Special Terms and Conditions, and Exclusions, as well as instructions to help you make the best use of the benefits and services you have contracted.

I.-INTRODUCTION

All services provided by this assistance plan are covered through M&A Global Travel Assist, a company whose main purpose is to provide, among others, medical, legal and personal assistance services only in cases of EMERGENCIES during the course of an international trip during the period of validity of the contracted plan.

Beneficiary Acceptance

These General Terms and Conditions, together with the remaining documentation made available to the Beneficiary at the time of purchase of the plan, constitute the travel assistance contract provided by M&A Global Travel Assist. The Beneficiary declares that they know and accept these General Terms and Conditions, and such acceptance is ratified by any of the following acts:

1. Payment for contracted services
2. The use or attempted use of any of the contracted services

In both cases, the Beneficiary acknowledges that he/she has chosen, read and accepts all the terms and conditions of the services expressed in these General Conditions and that they govern the relationship between the parties at all times, becoming a contract of adhesion.

It is clearly understood and accepted by the Beneficiary that M&A Global Travel Assist plans do not, under any circumstances, constitute insurance or a similar product, nor are they: a social security or prepaid medical program, a home medical service, or unlimited medical service. Therefore, their primary purpose is not the complete recovery or definitive treatment of the Beneficiary’s ailments. The medical assistance services provided by M&A Global Travel Assist are expressly and solely limited to emergency treatments for acute conditions and are exclusively intended for primary travel assistance in the event of sudden and unforeseen circumstances where a clear, verifiable, and acute illness or medical condition has been diagnosed that prevents the normal continuation of a trip, provided that said illness or medical condition is not on the exclusion list. These plans are designed to guarantee the Beneficiary’s initial, normal recovery and the physical condition necessary for the normal continuation of their trip. They are not designed, contracted, or provided for:

Elective medical procedures
Do not undergo routine medical checkups, or checkups that have not been previously authorized by the Assistance Services Center.
To bring forward benign or long-term treatments or procedures

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